Driving true value and ROI from factory and manufacturing management software hinges on user engagement. A software is only as good as its usage. This problem can get rapidly compounded when there are many internal and external stakeholders involved in making the implementation a success.

These stakeholders can include factory operators, production managers, executives, customer facing representatives, warehouse personnel and if the solution you adopt is truly robust third party project stakeholders like owners, contractors, and building product inspectors can also interface with the software.

‍In this Offsight Process Improvement case study we review how to drive user engagement and thereby drive the full value and ROI from your factory software. We include input from Offsight Solutions Engineering Manager, Jason Dixon, regarding best practices from implementing Offsight at customer sites across the US, Canada, Mexico and Australia.

Every factory we visit has developed a unique manufacturing workflow based on the various products they manufactured over time. These processes can become complicated especially for building component, modular and offsite factories, where every product or project requires design customization and thereby manufacturing process changes.